Blog

All the latest news about Spellz.

Chatbot vs. Livechat

Chatbot vs. Livechat

The last time you chatted in live chat, what happened? Did you speak to a customer support agent who answered you correctly? Or did you have to leave your e-mail address so that an advisor could get back to you later? Live chat is ideal when you can actually connect...

read more
How to get started with a chatbot project

How to get started with a chatbot project

Many of our customers contact us with an idea: "We want a chatbot to automate recurring customer service requests", "We think a chatbot could boost our site's conversion rate", ... How do you transform this intuition, which is often correct, into a solid, profitable...

read more