Power up your Customer Care

with a specialized GenAI

Use Spellz GenAI tools to boost efficiencies and lower costs all along your customer care processes.
Enchant your customers with low waiting times and top-notch experience.

20+ premium clients

 Upgrade your customer care
with a sovereign & specialized GenAI

Double Efficiency, Save Time

Automate your workflow with lightning-fast support, resolving customer inquiries 2x times faster.
Free up valuable time for your team!

Unmatched Understanding

Handle complex conversations effortlessly and provide accurate answers beyond expectations.
Just like talking to a human agent!

24/7 Support, No Language Barrier

Provide round-the-clock support in multiple languages. Let customers self-serve in their own languages!

Effortless Setup, Instant Impact

Experience immediate results with no code, no setup headaches. Get up and running whenever you need, without any delays!

Data Privacy at the Core

Safeguard your customer data with our sovereign solution and robust security features.
Keep privacy a top priority!

Connect, Integrate, and Support Across Platforms and Channels

Unlock the full potential of your customer support capabilities by integrating Spellz with your existing platforms. Connect and engage with your customers across various channels, from social media to call center, for an exceptional customer experience.

CRM

Customer Success

Harness generative AI power for game-changing support

Our LLM, fine-tuned in-house with data from the customer care universe, with solid safeguard features built-in to avoid hallucinations, will propel your customer experience to new heights.

Agent Copilot

Deliver instant support 24/7 with a human-like touch. Resolve complex inquiries and provide accurate responses across 50+ languages.
Build and maintain your chatbot without any setup hassle.

Customer Care Chatbot

Smoothly guide visitors through every step of the purchasing process, from filling in information to adding items to the shopping basket. Convert leads into customers effortlessly through personalized interactions and offers 
Elevate customer journey while maximizing conversions.

Real Stories, Real Results

Discover inspiring customer stories and real results achieved with our solution.

Fast. Accurate. Private-by-design

95%
Match rate
50+
Languages
20+
Knowledge Formats

Why customers love us!

We've been working with Spellz for 3 years

“We’re more than satisfied with their service. Spellz stands out for its comprehensive support, active listening to our needs and ability to make suggestions. This has enabled us to improve the customer experience for our members.”

EPS BPCE

We needed to develop our messaging skills

Spellz enables us to easily write chat scenarios and pre-qualify customer requests.
Our chatbot is deployed on our website to answer simple questions, but the ambition is to turn it into a real intelligent assistant available on various channels thanks to this platform.

– Product Manager & Pilot Process, Kiabi

We built the bot in just a few days...

And at a very special time, just before lockdown. Thanks to the quick mobilization of our teams and Spellz’, whose team did an outstanding job. Relying on the simplicity of their solution, we were able to offer users answers to their numerous questions about the Coronavirus, both in terms of health and practical life.
It was a memorable adventure, both technological, journalistic and civic-minded.

– Digital Marketing Director TF1 and LCI