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What are the disadvantages for companies that don’t have a chatbot?
The presence of chatbots on websites has become commonplace. But what about companies that don't have one? What does this mean? Over the past few years, chatbots have become the latest fad on the web market. Does the chatbot really work? Does it help companies grow?...
How to get started with a chatbot project
Many of our customers contact us with an idea: "We want a chatbot to automate recurring customer service requests", "We think a chatbot could boost our site's conversion rate", ... How do you transform this intuition, which is often correct, into a solid, profitable...
E-commerce chatbot: the words of customer support
What are the top 10 questions asked by web shoppers? For over a year now, retailers have had to accelerate their digitalization in order to continue selling. We've carried out a small survey of the main requests customers make when buying a product from an online...