by Quyen | Oct 20, 2023 | Conversational AI
Use a chatbot to automatically chat with your visitors 24/7. By automating repetitive tasks, a virtual agent allows you to concentrate on more qualitative tasks. Major retailers such as Lydia, Kiabi and Fédération Française des Jeux (FDJ) have created a chatbot to...
by samy | Oct 14, 2021 | Conversational AI
Purpose and background We studied 8 high-traffic Spellz chatbots to investigate the distribution of interactions over time. We wanted to determine whether certain patterns were shared, but also to prove the value of chatbots for handling out-of-hours traffic. So...
