by Quyen | Mar 21, 2024 | Conversational AI
Book a demo Rapid advances in artificial intelligence (AI) have led to the emergence of high-performance language models, such as OpenAI’s GPT-3. However, these powerful models are not without their flaws, as they can sometimes produce unexpected and erroneous...
by Quyen | Mar 12, 2024 | Conversational AI
Book a demo To create a chatbot powered by generative AI, the knowledge base (Knowlegde Base) is a key element… Customer relations teams’ expectations of the chatbot : 1/ answer all customer questions2/ make relevant answers3/ be immune to hallucinations...
by Quyen | Dec 29, 2023 | Conversational AI
The last time you chatted in live chat, what happened? Did you speak to a customer support agent who answered you correctly? Or did you have to leave your e-mail address so that an advisor could get back to you later? Live chat is ideal when you can actually connect...
by Quyen | Oct 20, 2023 | Conversational AI
Use a chatbot to automatically chat with your visitors 24/7. By automating repetitive tasks, a virtual agent allows you to concentrate on more qualitative tasks. Major retailers such as Lydia, Kiabi and Fédération Française des Jeux (FDJ) have created a chatbot to...
